Hello. I'm having a lot of trouble getting the Qlustar 10.0 installer to recognize the the hard drives. During the installation process an error message comes up that there are no available hard drives and the FAI stops. HP Proliant DL360 G5 Smart Array P400i is working. I did a standard Ubuntu 18.04.2 Server LTS installation and the hard drives were recognized just fine. I'm not sure how to get the Qlustar to recognize it. Is it possible to install Qlustar from within ubuntu? I would prefer the automated installation process if possible to avoid errors, but if I can't get it to work. Please advise, thanks.
"B" == bscook999 bscook999@gmail.com writes:
Hi,
B> Hello. I'm having a lot of trouble getting the Qlustar 10.0 B> installer to recognize the the hard drives. During the B> installation process an error message comes up that there are no B> available hard drives and the FAI stops. HP Proliant DL360 G5 B> Smart Array P400i is working. I did a standard Ubuntu 18.04.2 B> Server LTS installation and the hard drives were recognized just B> fine. I'm not sure how to get the Qlustar to recognize it. Is it B> possible to install Qlustar from within ubuntu? I would prefer B> the automated installation process if possible to avoid errors, B> but if I can't get it to work. Please advise, thanks.
did you try all the debugging steps outlined in thread https://lists.qlustar.org/hyperkitty/list/qlustar-general@qlustar.org/thread... (Qlustar installation on HP Gen6 servers)? If not please do and send the corresponding info. It would also be valuable if you could post the output of the two commands 'dmesg' and 'lsmod' when running Ubuntu 18.04.2.
Cheers,
Roland
Sorry I thought I posted the response to this, but it's not showing up. I'm not sure if my response was rejected or if there is a time delay...
It appears my response was rejected since that last response showed up right away. Will post in multiple times. Yes I did follow those suggestions on the link. Corresponding info:
(after entering ctl-t c in the installer)
lsmod | grep hpsa: hpsa 86179 0 scsi_transport_sas 25177 1 hpsa
dmesg | tail -20: [ 10.626210] ipmi_si 0000:01:04.6: IPMI kcs interface initialized [ 11.442189] [drm] VGACON disable radeon kernel modesetting. [ 11.442395] [drm:radeon_init [radeon]] *ERROR* No UMS support in radeon module! [ 12.184117] NET: Registered protocol family 10 [ 16.801873] device-mapper: ioctl: 4.35.0-ioctl (2016-06-23) initialised: dm-devel@redhat.com [ 39.060014] usb 6-4: new high-speed USB device number 4 using ehci-pci [ 39.257382] usb 6-4: New USB device found, idVendor=058f, idProduct=6387 [ 39.257430] usb 6-4: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [ 39.257476] usb 6-4: Product: Mass Storage [ 39.257517] usb 6-4: Manufacturer: Generic [ 39.257558] usb 6-4: SerialNumber: 4D85729C [ 39.257930] usb-storage 6-4:1.0: USB Mass Storage device detected [ 39.258112] scsi host3: usb-storage 6-4:1.0 [ 40.311902] scsi 3:0:0:0: Direct-Access Generic Flash Disk 8.07 PQ: 0 ANSI: 4 [ 40.313660] sd 3:0:0:0: [sdb] 2007040 512-byte logical blocks: (1.03 GB/980 MiB) [ 40.314777] sd 3:0:0:0: [sdb] Write Protect is off [ 40.314824] sd 3:0:0:0: [sdb] Mode Sense: 23 00 00 00 [ 40.315895] sd 3:0:0:0: [sdb] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA [ 40.320643] sdb: sdb1 [ 40.324266] sd 3:0:0:0: [sdb] Attached SCSI removable disk
lsblk: NAME MAJ:MIN RM SIZE RO TYPE MOUNTPOINT sdb 8:16 1 980M 0 disk `-sdb1 8:17 1 979M 0 part /mnt sr0 11:0 1 1024M 0 rom sda 8:0 1 1.9G 0 disk `-sda1 8:1 1 710.5M 0 part
(note attached usb drive sb1 so I could transfer the output from diagnostics)
responses still not showing up. when hitting ctl-t c from installer:
lsmod | grep hpsa: hpsa 86179 0 scsi_transport_sas 25177 1 hpsa
It's not letting me past the output into this forum
ubuntu server lsmod: Module Size Used by gpio_ich 16384 0 ipmi_ssif 32768 0 coretemp 16384 0 kvm 598016 0 irqbypass 16384 1 kvm input_leds 16384 0 serio_raw 16384 0 hpilo 20480 0 lpc_ich 24576 0 i5000_edac 20480 0 ipmi_si 61440 0 ipmi_devintf 20480 0 ipmi_msghandler 53248 3 ipmi_devintf,ipmi_si,ipmi_ssif i5k_amb 16384 0 shpchp 36864 0 mac_hid 16384 0 sch_fq_codel 20480 2 ib_iser 49152 0 rdma_cm 61440 1 ib_iser iw_cm 45056 1 rdma_cm ib_cm 53248 1 rdma_cm ib_core 225280 4 rdma_cm,iw_cm,ib_iser,ib_cm iscsi_tcp 20480 0 libiscsi_tcp 20480 1 iscsi_tcp libiscsi 53248 3 libiscsi_tcp,iscsi_tcp,ib_iser scsi_transport_iscsi 98304 3 iscsi_tcp,ib_iser,libiscsi ip_tables 28672 0 x_tables 40960 1 ip_tables autofs4 40960 2 btrfs 1122304 0 zstd_compress 163840 1 btrfs raid10 53248 0 raid456 143360 0 async_raid6_recov 20480 1 raid456 async_memcpy 16384 2 raid456,async_raid6_recov async_pq 16384 2 raid456,async_raid6_recov async_xor 16384 3 async_pq,raid456,async_raid6_recov async_tx 16384 5 async_pq,async_memcpy,async_xor,raid456,async_raid6_recov xor 24576 2 async_xor,btrfs raid6_pq 114688 4 async_pq,btrfs,raid456,async_raid6_recov libcrc32c 16384 1 raid456 raid1 40960 0 raid0 20480 0 multipath 16384 0 linear 16384 0 hid_generic 16384 0 radeon 1470464 1 i2c_algo_bit 16384 1 radeon ttm 106496 1 radeon drm_kms_helper 172032 1 radeon syscopyarea 16384 1 drm_kms_helper sysfillrect 16384 1 drm_kms_helper sysimgblt 16384 1 drm_kms_helper fb_sys_fops 16384 1 drm_kms_helper usbhid 49152 0 pata_acpi 16384 0 psmouse 147456 0 drm 401408 4 drm_kms_helper,radeon,ttm hid 118784 2 usbhid,hid_generic hpsa 98304 1 bnx2 90112 0 scsi_transport_sas 40960 1 hpsa
"b" == bscook999 bscook999@gmail.com writes:
b> ubuntu server lsmod: ...
Sorry, but I can't find out what's wrong from these messages. Strange that on Gen6 servers going back to 10.0 installer (=~ Kernel 4.9.x) helped.
You might want to try again when the 11.0 installer is out (based on kernel 4.19.x). I'll post you once it's available.
Best,
Roland
is there a way to install it using apt instead of the installer?
"b" == bscook999 bscook999@gmail.com writes:
b> is there a way to install it using apt instead of the installer?
Unfortunately not feasible. Too much custom setup that will be a nightmare to do manually ... Qlustar 11 is not too far away though. I can make a beta of the installer available for you once it's ready.
it appears there is a character limit to what can be posted. I'm not sure how to provide the output from the ubuntu server.
Please try the new Qlustar 10.1.1 installer (version 10.1.1-2). It runs a new kernel with a fix for the hpsa module that might help. Feedback appreciated ...
Hi There. I finally got a chance to try the new installer. I think it may have solved the previous problem, while it goes through initialization, it shows that it is recognizing [sdc] which implies sda & sdb. However it crashes almost immediately with a kernel panic error and the installation process freezes.
Okay it seems to be working now. I was creating the boot image using Rufus and it didn't like creating the image in ISO mode, so I've tried it in DD mode and it seems to be working.
"B" == Bradley Cook (Personal) bscook999@gmail.com writes:
B> Okay it seems to be working now. I was creating the boot image B> using Rufus and it didn't like creating the image in ISO mode, so B> I've tried it in DD mode and it seems to be working.
Good news, glad it worked out.
Cheers,
Roland
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Bradley Cook (Personal) -
bscook999＠gmail.com
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rf＠q-leap.com -
Roland Fehrenbacher