Dear Roland,
Thanks for the reply.
please note that this is a community forum and not a one-to-one support chat handled by Q-Leap. Q-Leap staff reads the forum messages and in case there is an indication of a bug in Qlustar software, we will react. If this is not so, like in your case, most likely there will be no reaction from our side and help has to be provided by community members.
I do appreciate that this is a community forum, and I hope I’ve not misused the email list with my earlier messages.
I suppose my feeling was that our cluster was working properly, I installed two security updates, and then things that had be functioning properly previously were no longer working. I did not mask any services myself, so I was thinking that something in the security updates may have done so. Given this, and the fact the cluster did not return to operating as it had, my view was that perhaps this was unexpected behaviour and/or possibly a bug. Both points 1 and 2 in my original message, as far as I can tell, are issues that appeared after rebooting the head node following the security update installations. I followed instructions for installing the security updates at https://docs.qlustar.com/Qlustar/12.0/ClusterOS/administration-manual/admini....
I assume that you checked out our web sites and know that Q-Leap provides professional support. But also note that we do so only for clusters that have been setup by ourselves within the context of a clearly defined customer project. Payed services/support is the only source of financing Qlustar development ...
I have checked the websites for things like how to perform the security updates, yes. I also do understand that direct support from Q-Leap for issues such as configuration of our cluster is something that would fall under the professional support umbrella. No problem there. I’m just not sure about the points 1 and 2, which appear to be related to installation of the security updates, as I had not made any recent configuration changes prior to updating.
One comment concerning your question 3: Users should be able to change their passwords simply by using the 'passwd' command.
OK, thanks. I had been looking in the Qlustar docs for this, as we had previously used yppasswd to change passwords. I’ll inform our users about this.
Best, Dave